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> Use this file to discover available pages before exploring further.
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# User Management

# User Management

The **User Management** section allows Business Account owners and admins to manage team access and collaboration inside Ctrl+A.

## Overview

Each Business Account can include multiple users with different permission levels. From this section, you can:

* View all **active users** and **pending invitations**
* Invite new users to join your Business Account
* Assign or modify **permissions**

![](https://storage.crisp.chat/users/helpdesk/website/-/6/e/7/3/6e7386c1bb893000/image_1py5xfg.png)



## Inviting a New User

To add a team member:

1. Click **Invite new user**.
2. Enter the **email address** of the person you want to invite.
3. Select a **permission level** (for example, *Admin* or *Editor*).
4. Click **Submit**.

The invited person will receive an **email invitation** with a registration link. Once registered, they will automatically gain access to your Business Account.

![](https://storage.crisp.chat/users/helpdesk/website/-/6/e/7/3/6e7386c1bb893000/image_10hfqx4.png)




## Permissions

Each user is assigned a permission level that controls what actions they can perform inside your Business Account. Typical roles include:

* **Owner** — Full access, including billing, payments, and subscription management.
* **Admin** — Can manage users, campaigns, and settings but cannot transfer ownership.
* **Editor** — Can create and manage campaigns for assigned brands.



## Pending Invitations

Pending invitations remain active until the invited user registers or the invitation expires. You can resend or revoke invitations anytime from the User Management list.




## Important Notes

* Currently, each user can be linked to **only one Business Account**.
* Invitations are sent via email and expire automatically after a defined period.
* For security reasons, only **Owners** and **Admins** can invite or remove users.

User Management helps you keep your team organized, ensuring each member has the right access level for efficient and secure collaboration inside Ctrl+A.