> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.controlplusa.ai/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Managing Your Profile & Security

### Managing Your Profile & Security

Your profile page lets you manage your account details, preferred language, and security settings — including two-factor authentication (2FA) for extra protection.


#### 1. Accessing your Profile

* Click your **user avatar** in the lower-left corner of the screen.
* Select **Account management** to open your profile settings.
* You’ll see two tabs: **Profile** and **Security**.

![](https://storage.crisp.chat/users/helpdesk/website/-/6/e/7/3/6e7386c1bb893000/image_cg3c5i.png)




#### 2. Profile Settings

In the **Profile** tab, you can update:

* **First name** and **Last name**
* **Email address** (used for login and notifications)
* **Language** for the interface (currently English and German)
* **Time Zone**, used for scheduling and reporting accuracy

After making changes, click **Update** to save.



#### 3. Security Settings

In the **Security** tab, you can manage your two-factor authentication and trusted devices.

##### Two-Factor Authentication (2FA)

Add an extra layer of protection to your account:

1. Enable the toggle next to **Two-Factor Authentication**.
2. Choose your preferred verification method:
    * **Authenticator app** (Google Authenticator, Authy, 1Password, etc.)
    * **Email verification**
3. If you select an authenticator app, scan the displayed **QR code** and save the **recovery codes** shown below. These can be used to regain access if your authenticator app is lost.

##### Trusted Devices

Below the 2FA section, you’ll find your list of trusted devices.
* Devices marked as **trusted** can skip 2FA for 30 days (or until cookies or browser data are cleared).
* You can remove any device individually or click **Remove All Trusted Devices** to reset access everywhere.


![](https://storage.crisp.chat/users/helpdesk/website/-/6/e/7/3/6e7386c1bb893000/image_nh98s4.png)



#### 4. Logging Out

To log out of Ctrl+A, click your **user avatar** → **Log Out**.
This immediately ends your session on the current device.